Thanks to funding from The National Lottery Community Fund, Birmingham Community Matters (BCM) is recruiting. We are looking for a Delivery Support Administrator to join our team in June 2025.
In this role, you will help us to boost our reach with small voluntary groups across Birmingham.
About the Delivery Support Administrator role
The Delivery Support Administrator role is home based, with travel to community venues across Birmingham as required. BCM will provide the equipment you need for you to do your work. It is 0.2FTE (full time equivalent), which equates to 14.8 hours per week. The role is initially for a 6-month period.
The Delivery Support Administrator will support our work with small community groups across Birmingham.
Briefly, the role will involve:
- Providing administrative support to the BCM team for events and meetings, both online and face to face
- Being the first point of contact for enquiries received through BCM’s various channels, always giving a high level of customer service
- Managing requests for one-to-one support, undertaking ‘triage’ interviews with people needing BCM’s support
- Matching individuals with a skilled volunteer (BCM helper) or following up with signposting or information resources.
Here is the document outlining the skills and experience we’re looking for in our new Delivery Support Administrator. Please do have a look:
Delivery Support Administrator job description and person specification [download will open in a new tab].
How to apply
If you are interested to join BCM, please send us your CV and a short expression of interest letter to people@birminghamcommunitymatters.org.uk.
The closing date is 5pm on Wednesday 21 May. Please do share this opportunity with people who may be interested.
If you have questions about the role, please do get in touch via that same email address.
